Terms & Conditions

All the visitors are requested to read all the terms and conditions under which they can purchase food and other products from anufoods.in. Only visitors agreeing to these terms may place their order as they would be subjecting themselves to the following terms and conditions for placing the order for the purchase of food products, groceries, and other products that may be offered by Anu Foods through their online stores at anufoods.in and/or its partners/ affiliates/  franchisees/ agents/ agencies etc. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU ARE ADVISED NOT TO FURTHER ACCESS THE SITE OR REGISTER AS A CUSTOMER OF THE E-STORE.

This is a legal agreement (“Agreement”) between the visitor/customer and Anu Foods, a company incorporated in Tamilnadu, India, having its registered office at Plot No. 3298, TNHB Colony, West Anuppanady, Madurai, Tamilnadu, India, hereinafter referred to as Anu Foods, the owner and operator of the web site anufoods.in and manufacturer/marketer of various food products, groceries, and other products offered for sale on the e-store through the website anufoods.in hereinafter referred jointly and severally as an e-store.

Access to the site cannot be had unless and until these terms and conditions are read, understood, and consented to. Any person consenting to the terms and conditions by clicking on the button/link provided for shall be deemed to have read all the terms and conditions and have understood the same.

Individuals who are competent to contract alone are eligible to agree with Anu Foods, the owner and operator of the website anufoods.in and manufacturer/marketer of various food products, groceries, and other products offered for sale on the website anufoods.in.

 

OWNERSHIP: The e-store is owned and operated by Anu Foods. The company hereby reserves the right to change or discontinue the sale of any product, packing, combinations of packing if any, flavors and combination of flavors in any schemes, offers, etc., offer, gift, contest, design, layout, content, platform, equipment, systems, programme, software.

 

DUTIES AND LIABILITIES OF CUSTOMERS: The customers shall furnish truthful, authentic, relevant, valid, current, fair information for the e-store. The customers shall provide proof as may be required by Anu Foods to substantiate the information furnished. Anu Foods shall not be liable for any inaccurate, false, excessive, outdated, irrelevant, information furnished by a customer.

 

ERRORS AND DISCREPANCIES: While Anu Foods takes every care and caution to make the e-store free of errors and discrepancies, some mistakes can creep into the e-store by inadvertence, oversight, human error, innocence, and honest belief in the information in good faith. Anu Foods is not liable in respect of innocent dissemination of such information.

While every endeavor is made to make the e-store free of any bugs, errors, viruses, failures, delays in transmission, etc. Anu Foods does not guarantee that the site or any of the services offered would be free of bugs, errors, viruses, failures, and Anu Foods does not accept any responsibility or liability for any such bugs, errors, viruses, failures delays in transmission, etc in the site.

Anu Foods reserves the right to make such additions, alterations, modifications, insertions, improvements, decorations for the betterment and quality enhancement of the material displayed on the site. The members shall also agree to such modifications to the website for compatibility with the technological advancement and the customer shall, without demur, agree to any changes that may be required to be made at the discretion of Anu Foods and also provide such information or material that may be required for updation or upgradation of the site because of any technological advancement.

Anu Foods does not give any warranty whatsoever either express or implied, for any advertisement material displayed on the site as to the quality, quantity, utility, originality, genuineness, legality, punctuality of any goods or services offered by third-party Original Product Manufacturers (OPM) or its agents, business affiliates, associates, agencies, franchisees, etc. Anu Foods also does not give any warranty whatsoever either express or implied, of any quality quantity of the products of OPM offered by Anu Foods for sale on the e-store.

Anu Foods is not liable for any damages to any customers or consumers for any injury or damage or hardship that they might have been sustained by them on account of any error, failure, discrepancy, defect, shortfall, misdescription; any bugs, errors, viruses, failures, delay in transmission, etc in the site. The customers/consumers of the site specifically agree to this and discharge Anu Foods from any liability whatsoever for the said acts.

Anu Foods or its staff or Directors shall not be liable for any of the claims, losses, damages, costs, expenses that anyone has sustained in any manner whatsoever or likely to sustain in any manner whatsoever by the sale of any product on the e-store.

Only Courts at Madurai shall have jurisdiction in case of any dispute or any legal proceedings.

Any breach or omission on the part of Anu Foods in enforcing any of the terms and conditions under which a product is sold will not constitute any waiver or estoppel on the part of Anu Foods to preclude or prevent Anu Foods from enforcing any of the terms and conditions at a later date.

 

E-STORE SALES

General Terms and Conditions  of E-STORE :

ORDERS: Order will be received 24/7 365 days.

RETURNS: No returns will be accepted unless the product is defective in quality / Manufacturing.

Cancellation: Cancellation of orders will be allowed up to 2 hrs from the time of order placed. Thereafter no cancellation will be accepted.

The cancellation can be done by calling our e-store customer support at +91 77366 57999 and also by sending a mail to [email protected]

All prices are Indian Rupees.

The anufoods.in will start processing the order after the payment is credited to their account.

The anufoods.in disclaims all warranties or conditions, whether expressed or implied (including without limitation implied, warranties or conditions of information and context).

The anufoods.in reserves the right, in its sole discretion, to suspend or cancel the sale of the products at any time if a computer virus, bug, or other technical problem corrupts the security or proper administration of the service. Any such eventuality will be intimated to the customer within 2 days from the date of order. Any payments made by the customer would be returned/reversed.

The anufoods.in reserves the right to refuse the sale of products to anyone at any point in time.

Registration Account details: The customers shall provide anufoods.in with accurate and complete information as required by registration, (“Customer Registration Data”), including, but not limited to, the legal name, billing and delivery addresses, telephone number of the customer, and promptly to notify anufoods.in of any change in the Customer Registration Data. Upon registration, the customer will be allowed to access & place an order on anufoods.in. The customer should keep the password strictly confidential to prevent unauthorized use. The customer shall promptly and immediately notify anufoods.in of any unauthorized use of their password.

 

Every care shall be taken to deliver the products to the intended recipient. But anufoods.in shall not be held responsible for any wrong delivery of the product based on the address given by the customer or if any person impersonates to be the actual recipient and takes delivery of goods.

Products Prices are subject to change without prior notice by anufoods.in.

Products availability is subject to change without prior notice by anufoods.in.

anufoods.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment has been made via UPI, Credit card, Debit card, and net banking. In the event, the payment has been processed by the payment gateway the same shall be credited to the credit card account and duly notified to the customer.

The Courts at Madurai shall have exclusive jurisdiction in any proceedings arising out of this agreement.

The products delivered will be replaced in case of any manufacture/quality issue.

 

WRONG/DAMAGED PRODUCT:

anufoods.in takes stringent measures to ensure that the products delivered to you are in perfect condition. However, there is a remote possibility that a wrong product is delivered to you, in such a case, we will replace the product at no extra cost, provided that the request for replacement or return of product is made within 48 hours from the time of receipt of the product and in an unused condition (without opening the seal). There is also a remote possibility that the product may be damaged during transit. Please do not accept if the packaging is torn/ tampered/damaged. Usually, the outer packaging reflects and gets damaged before the inner product is damaged therefore please verify the product condition in the presence of the delivery boy and avoid taking delivery if the product is damaged. Reporting of damages subsequently shall not be entertained, kindly understand and call our e-store customer support at +91 77366 57999 and also by sending a mail to [email protected]

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